FAQ

Why buy photos though WaveOfArt?

By buying photos though WaveOfArt you will be helping talented artist to earn a living and allow them to be able to keep on making new photos and artworks.

If something goes wrong what should I do?

The best thing to do is fill out the contact us form, and we will have a look into it as soon as we are able to and get back to you as soon as possible. If the problem is that you're not getting email from the platform, then please check the junk or spam box in your email system if you do find the email in their mark it as not spam / junk. If you still cannot get the email contact us by using the contact us form, so we are able to look into it.

What is a payment gateway?

Payment gateways fulfil a vital role in the e-commerce transaction process, authorizing the payment between merchant and customer. Also may deal with KYC (“know your customer “) and other regulations. Popular payment gateways include PayPal/Braintree, Stripe, and Square. We only pick payment gateways that fulfil all regulations (e.g. PCI) and are well known. We do not deal with any credit card information but use the payment gateways to deal with them, in order to keep the customer data and transaction to be secure and allow site to be fully PCI compliance.

What is a online marketplace?

An online marketplace is a platform that allow people to sell their item without needed to build their only selling platform, A good example of this Amazon, Gumtree.

How can I help the artist more?

Other them buying photos on the platform you could help by spread the words about the platform in person or on social media (e.g. Twitter, Facebook)